Pillar 01

Automatic Merge — happens the moment a second order lands.

Set the rules once — same customer, same shipping address, within your time window — and Triom consolidates new orders into a single fulfillment automatically. Shipping refunds and order tags settle in the background.

Built-in: same customer, same shipping address
Layer rules: time window, financial status, fulfillment status, tags
Configurable delay so other apps can process orders first

Automatic merge — RulesActive

Time since last orderis less than60 minutes

AND

Financial statusisPaid

AND

Fulfillment statusisUnfulfilled

Merged order #1042auto-merged

From#1039 · #1041

Shipping kept$12.95 (Express)

Refunded$8.95 + $6.95

Pillar 02

Manual Merge — combine any number of orders, on demand.

Search by order number or pull selected orders straight from the Shopify orders list — two, three, or however many a customer has open. Resolve address conflicts, pick a shipping rate, and merge, with the same conflict-handling rules you've set up for automatic merges.

Select any number of orders — two minimum, no maximum
Search inside the app or start from Shopify's 'More actions' menu
Quick Merge skips the form when you trust the defaults
Address-conflict dialog if the orders don't already match

#1039#1041#1042Search by order number…

3 orders selected · Larkspur & Loomsame address

#1039Velvet Lip Liner$8.95 ship$14.40

#1041Sunset Dreams Palette$6.95 ship$43.20

#1042Velvet Matte Lipstick$12.95 ship$22.49

Pillar 03

Merge Suggestions — surfaces customers worth merging, with the savings.

Triom analyses recent orders and identifies customers with multiple shippable orders to the same address. Each suggestion card shows order count, address, and exact shipping savings — merge from the card or schedule a bulk pass.

Savings = total shipping minus the rate you keep
Filter by time range, tags, fulfillment status, location
Merge from the card, or let Bulk Merge sweep them overnight

Maya Okonkwo37 Hawthorn Rd · Brooklyn, NY 11215

$15.90potential savings

3 orders · same address

#1039$8.95 ship$14.40

#1041$6.95 ship$43.20

#1042$12.95 ship · kept$22.49

Merge 3 orderssave $15.90

Pillar 04

Automatic Bulk Merge — clear the backlog while you sleep.

Flip on Automatic Bulk Merge to process every suggestion on a schedule — daily, weekly, monthly, at a time of day you pick. Original orders archive automatically so the same orders don't get merged twice.

Daily, weekly or monthly schedule with custom time
Uses your automatic-merge conflict rules
Original orders archive automatically — no double-merges

Automatic Bulk MergeSweep every merge suggestion overnight without anyone on the team having to look.

FrequencyDaily · 6:00 PM

Next runToday · 18:00

Four ways Triom keeps duplicate orders from ever leaving the warehouse.

Automatic Merge — happens the moment a second order lands.

Manual Merge — combine any number of orders, on demand.

Merge Suggestions — surfaces customers worth merging, with the savings.

Automatic Bulk Merge — clear the backlog while you sleep.

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