Four ways Triom earns its place in your post-checkout flow.
Edits your customers can make themselves, upsells inside the Shopify checkout, and an "add to your order" surface on the Thank You and Order Status pages — all in one Shopify app.
Pillar 01
Let customers edit their own orders — and stop answering the same tickets.
The Triom 'Edit Your Order' block renders inside your existing theme on the Thank You and Order Status pages. Address changes, quantity bumps, variant swaps and cancellations are handled by the customer — not by your support inbox.
Hides automatically when the order isn't eligible
Refunds settle to original payment or store credit
Mobile and accessible by default
Pillar 02
Pick the actions you're comfortable with.
Ten toggleable actions — turn each one on or off independently. Run it as a lightweight "fix my address" experience, or open it all the way up into a full self-serve edit portal.
Reorder the actions to match your priorities
Discount codes and shipping-method changes are off by default
Editing Rules let you override these per-order (Pro plan)
Allowed actions 7/9
Change shipping address
Change quantities
Change variant
Add products
Cancel order
Change contact info
Apply discount code
Change shipping method
Upsell products
Pillar 03
Let customers add more products from the Thank You and Order Status pages.
An 'Add to your order' strip renders below the edit options — same shipment, same order number. Configurable audience filters, optional discount, paid-only conversions in the report.
Same look and feel as the rest of the edit experience
Per-offer analytics — views, conversions, net revenue
Audience filters by cart, customer tags, or order value
Pillar 04
Add beautiful upsells inside the Shopify checkout.
Targeted upsells inside the checkout right rail — discounts that never appear on your product pages, an audience-aware offer, and a one-click Add.
